• Via e& UAE app
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Yes, you can cancel any add-on during the month. When you do so, the add-on rental will not be refunded and you can still use the remaining allowances until the end of the month and will be removed by the start of next month.

Charges and allowances are on a pro rata basis upon subscription

If you are an existing Postpaid user on a non-contract plan, you can migrate to the new plan by calling 101 or visiting an e& Business Centre.

If you are an existing Postpaid user on a contract plan, you have to first visit an e& Business Centre, terminate the contract and pay the applicable exit charges and then migrate to the new plan.

Yes, you can migrate to the new plan by calling 101 or visiting an e& Business Centre.