The connection fee is AED 125 (5% VAT excluded).

No. All bundled minutes are charged on a per-minute basis.

No. Preferred number has to be activated during Combo add-on activation.

• Via e& UAE app
• Log on to www.etisalat.ae
• To check package details, text “NP” to 1012
• To check balance allowances:
  
  • Text NP Balance to 1012
  • Dial 101#
  • Dial *140#
  • Dial 170# (for data only)

The consumption will first be taken from the add-on benefits followed by the plan benefits.

e& has put in place a number of SMS reminders starting from a Mini-Statement Bill, to a warning SMS before disconnecting the service and following the legal collection process. In the event of missed payment of dues on your Mobile Postpaid account, e& would follow different processes to remind and recover the dues.
The process goes through a stepped approach, starting with an initial suspension of video calls functionality, followed by suspension of outgoing voice calls and SMSs and finally, a full suspension of all services.

You can make payment through online transfer by using Electronic funds Transfer (EFT) Option to the e& account as per below details:

Name of the Beneficiary: The Emirates Telecommunication Corporation (Etisalat)
Bank Name: First Abu Dhabi Bank
Account No.: 1850059750
IBAN No.: AE910354021203106186055
Swift Code: NBADAEAA
Branch Name: Khalidiya Branch
Bank Address: Abu Dhabi, U.A.E

Please mention your e& account number under Transfer.

The normal usage rates apply but on a per second basis after you’ve consumed all the bundled benefits.