Smart Plans

Yes, Smart Plans are based on per-second pulses.

  • 0.5 fils/sec for local calls
  • 2 fils/sec for 175 countries
  • 6 fils/sec for 48 countries
  • AED 1/MB for data usage

Simply text “ACT NAT ” to 1012.

  • Texting “Balance” to 1012
  • Dialling *140# and following the instructions.

For lines activated before 18 March 2019, early exit charges are as follows:

  • 12-month contract plan: AED 50 x remaining months in the contract
  • 24-month contract plan: AED 100 x remaining months in the contract

For lines activated on and after 18 March 2019, early exit charges are as follows:

  • 12-month contract plan: 1 month’s rental charges
  • 24-month contract plan: 1 month’s rental charges

The charges and your flexi Minutes will be prorated. However, your data won't be prorated and you will get the full allowance.

For lines activated before 18 March 2019, early exit charges are as follows:

  • Non-contract plan: AED 300 if the plan is terminated or migrated to Prepaid within the first 6 months from the activation date
  • 12-month contract plan: AED 50 x remaining months in the contract
  • 24-month contract plan: AED 100 x remaining months in the contract

For lines activated on and after 18 March 2019, early exit charges are as follows:

  • 12-month contract plan: 1 month’s plan charges
  • 24-month contract plan: 1 month’s plan charges
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