Simply use any of the following methods to subscribe or unsubscribe to a range of add-ons (Data Booster, Roaming add-ons, Internet Calling Plan, and other services.

• Via e& UAE app
• By dialling *101#
• By visiting any e& Business Centres or outlet
• By calling 101

If your existing postpaid plan has a minimum commitment that hasn’t been fulfilled, you will need to settle the relevant early contract exit charges prior to migration to the Freedom plan.

If your plan has no minimum term, you can migrate your existing plan to a Freedom plan of your choice. Please note that if you have a preferred number on your existing plan, it will not carry over to the new plan.

Upon completion of initial 12 months commitment, no contract renewal will be required. Customer will continue on same subscribed plan at same monthly rental with no commitment.

If your plan has a minimum 12-month commitment period,

1. A one-time charge equal to the plan’s 1-month fee or AED 1,000 (whichever amount is lower) will apply in case of early termination in addition to any other applicable usage charges.

2. In case of downgrading to a lower monthly fee commitment plan before 12 months, a one-time charge of (current plan fee minus new plan fee) or (AED 1,000 minus new plan fee), whichever amount is lower, will be applied.