Get Samsung Care+

Protect your device with Samsung Care+ within 60 days of your purchase from e& and enjoy hassle-free warranty, support and damage coverage.

Smartphones

Starting from AED 3/month

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Tablets

Starting from AED 5/month

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Watches

Starting from AED 6/month

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Accessories

Starting from AED 5/month

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Why Samsung Care+

Accidental Damage

Get unlimited coverage for cracks, drops, or spills.

Global Coverage

Enjoy Samsung Care+ while travelling in selected countries.

Certified Care

Samsung-certified technicians will fix your device using genuine parts.

Frequently Asked Questions

What is Samsung Care+ and why should I purchase it?

Samsung Care+ is a protection plan that covers accidental damage and other unexpected issues for your Samsung device. It offers peace of mind by safeguarding your investment.

Is cosmetic damage covered under Samsung Care+?

Cosmetic damage, such as scratches and dents, is not covered under Samsung Care+. For detailed coverage information, please refer to the policy terms on the Samsung website.

When can I purchase Samsung Care+?

You can purchase Samsung Care+ when purchasing a new Samsung device. You can also purchase Samsung Care+ within 60 days of purchasing your device.

How do I activate my Samsung Care+ after purchase?

Samsung Care+ is automatically activated as soon as you complete your purchase or receive your device, so no further action is required.

Is Samsung Care+ available worldwide?

Yes, Samsung Care+ is available in selected countries. Coverage and services may vary depending on the region. For more information, please check the official Samsung website.

How can I claim Samsung Care+ globally?

To claim your global Samsung Care+ coverage, follow these steps:

- Visit a Samsung-authorised service centre in one of the eligible countries.

- The service centre staff will verify your eligibility for the coverage.

- Once eligibility is confirmed, your device will be repaired under the global Samsung Care+ policy.

What is accidental damage from handling?

Accidental damage from handling refers to accidental damage that occurs during normal use of your device.

Can I cancel my Samsung Care+?

You may be able to cancel your Samsung Care+ plan within 14 to 30 days of your plan start date as shown in your plan confirmation. If no claims have been made, you’ll receive a full refund.