Travel to Saudi Arabia with e& Umrah package for prepaid and postpaid users

Stay connected during Umrah with e& roaming packages

Pack Benefits

 

With the Umrah & Hajj pack, enjoy data and minutes for 7 days. The validity starts when making eligible usage on any roaming partner’s network in Saudi Arabia (Mobily, STC, Zain), not on the date of purchase.

Additional Benefits:

  • Can be used with any network in KSA (Mobily, STC and Zain) – no need to worry about operator selection
  • Minutes can be used for receiving calls and making calls to the UAE, KSA and other preferred countries (see below for postpaid & prepaid pack details)
  • Enjoy the best data speeds available (no throttling applied)
  • Charged upon purchase but validity starts upon first eligible usage
Umrah & Hajj PackDataRoaming VoiceValidityPrice
Postpaid15GB-650 mins (Receiving calls, and making outgoing calls to the UAE and Saudi Arabia)
-50 mins (Outgoing calls to other eligible preferred countries)		7 days150 AED
Subscribe
Prepaid7GB700 total minutes
that can be used as follows
- 650 minutes only for incoming and outgoing voice calls to UAE and KSA
- 50 minutes only for outgoing voice calls to other preferred countries, excluding KSA		7 days100 AED
Subscribe

How To Subscribe:

  • Go to Mobile Add-ons section -> Roaming-> Umrah & Hajj weekly Pack
  • Via the e& UAE app
  • By dialling *177# (free within UAE and abroad)
  • By texting “ROP” to 1010 (standard rates apply)
  • Via our Customer Care (Etisalat Traveller’s Help Line)

Check Your Usage:

  • Via the e& UAE app
  • By dialling *177# (free within UAE and abroad)
  • By texting “roam” to 1010 (standard rates apply)
  • You will also be notified upon reaching 50%, 80%, 90% usage and full consumption of your data. Notification for voice usage is at 80% and upon full consumption.

Terms & Conditions:

  • Calls to non-eligible destinations will be charged as per standard roaming rates.
  • Pack is one time and cancellation is not allowed.
  • Multiple purchase is allowed up to 2 times at any given time.
  • To view eligible countries that can be called using this pack, go back to standard roaming rates > select country > press partners. Alternatively, you can dial *177# or visit www.etisalat.ae/preferredroamingpartners
  • Roaming data usage without a pack is blocked for your protection from excessive charges, you can view and purchase the heavily discounted pack through *177# (for free). If you want to use data roaming at standard roaming rates, text UBLOCK to 101 (standard SMS roaming rates apply) valid for 24-hours afterward will automatically revert to blocking again.

Frequently Asked Questions

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When you subscribe to this pack, charge will be applied immediately, but validity starts upon the first applicable usage in Saudi Arabia (not upon purchase).

  • For data and voice usages, you can connect with any network in KSA (Mobily, STC, Zain)

For Postpaid Pack

650 minutes can be used for receiving calls and making outgoing calls to the UAE and Saudi Arabia. The 50 roaming voice minutes can only be used for outgoing voice calls to other eligible preferred countries (see countries listed at https://www.etisalat.ae/preferredroamingpartners; excluding Saudi Arabia.

For Prepaid Pack

For the 700 total roaming voice minutes:

- 650 roaming voice minutes can only be used for incoming and outgoing voice calls to UAE and KSA
- 50 roaming voice minutes can only be used for outgoing voice calls to other preferred countries (see countries listed at www.etisalat.ae/preferredroamingpartners), excluding KSA.

Note: Packs do not include calls to satellite, maritime, flight and premium numbers
*A preferred country is a destination with at least 1 preferred roaming partner

The call will proceed but it will be charged as per standard roaming rates. We advise you to check the destination you are calling to avoid extra roaming charges.