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1. You can migrate in and out of the Wasel Flexi plan anytime; during migration, only the main account’s balance will be carried forward
2. You will be able to upgrade/downgrade between the different plans at any time
3. In case of upgrade/downgrade, the latest subscription will always be renewed, and your original plan’s allowances will be kept till the end of the validity period
4. If you move from a yearly to monthly plan, both plans will co-exist, and you’ll continue to get yearly plan allowances till the end of the validity period
5. Flexi minutes will be used for calls within the UAE (excluding special numbers like 600) and select IDD destinations as listed here
6. For 28-day validity plans - Data and Flexi minutes will be credited once and plan will auto-renew at end of the validity
7. For yearly plans - Data and Flexi minutes will be credited every 28 days for a total of 13 times (364 days) and plan will auto-renew at end of the validity.
8. Data’s benefits can be used for usage within the UAE only
9. Unused allowances by the end of each 28-day cycle will be forfeited and will not be carried forward to the next cycle
10. Plans can co-exist with other data and combo packages
11. No refunds will apply on paid subscription in case you change the plan or unsubscribe

• You can call 1 preferred number for free while subscribed to any Wasel Flexi plan
• You can set any local e& mobile number as your preferred number via e& UAE app or by dialing *101*50#
• Call forwarding service cannot be set to your preferred number
• After each subscription/renewal/change of plan, you can update your preferred number only once
• During auto-renewal of your plan, your preferred number would be automatically carried forward

1. Your outgoing services will continue with an active Wasel Flexi plan, or while the plan is within the 21-day grace period
2. Outgoing services will discontinue if your plan is not renewed within 21 days. However, incoming calls will still continue
3. Your plan is valid for life as long as it remains active

1. A one-time connection fee of AED 57.75 (waived off for online purchases)
2. For more information on call, data and SMS charges, click here

*Local premium numbers with the prefix 600 are excluded from the allowances

ADDITIONAL TERMS AND CONDITIONS