You can login to your e& UAE app account by 3 methods: 1) e& number 2) UAE PASS or 3) Username & Password

Follow the steps below to log in to your e& UAE app account with the e& number:

1. Open e& UAE app after downloading it from Apple Store or Play Store
2. Enter your registered e& mobile number
3. Enter the 6-digit OTP you received on your registered e& mobile number
4. Verify the OTP to log in to your account

You can also log in to your account by entering your e& landline number, just enter the landline number in place of your registered e& number. The OTP verification would still be needed. You can find the OTP on your registered mobile number for your connection. Follow the same steps to log in and enjoy the benefits of the app.

Follow the steps below to log in with the UAE PASS method:

1. Open e& UAE app after downloading it from Apple Store or Play Store
2. Choose ‘Log in with UAE PASS’
3. Enter your Emirates ID number/registered email ID to log in
4. You will receive a verification request from e& on your UAE PASS app
5. Confirm the request by entering the PIN of your UAE PASS
   

If you don’t have a UAE PASS account, follow the steps below to register:

1. Download the UAE PASS app from Apple Store or Play Store
2. Scan your Emirates ID
3. Verify your email and phone number with One Time Password (OTP)
4. Create a PIN
5. Verify your account using face recognition feature
6. Set the new password for digital signatures

You can also register at the nearest service outlet using your Emirates ID card

Follow the steps to log in using username and password:

1. Open e& UAE app after downloading it from Apple Store or Play Store.
2. If you’ve already logged in before using your e& phone number, you might have received a username and password as a message along with an email to your registered number and email address.
3. Enter the username and password. Change the password if you’re logging in for the first time and continue enjoying the benefits of the app.

For Home Plans, Home Wireless or other services, you’d have received your login details on your registered number and email address at the time of your connection request. You can use the same method to log in to your account to enjoy the benefits and features of the app.